Problems during registration

[Jan Horn]

Please keep in mind
1 You need a valid email to be able to register, an activation mail is send you have to respond to before your account becomes active
2 Our spam prevention measures may block your registration if your chosen user name is popular among spammers. It check your user name IP address and email against various spam databases and a positive result will cause the system to block your registration
3 If you are not registered as a spammer and you experience difficulty in registering please mail Darryl at darryl_mackay@axxess.co.za for assistance.
4 If you do not receive the activation request email your email provider my have flagged the email as spam due to the links included in the email. Look for the email in your spam folder and disable the spam flag.

[admin]

Further to registration problems users may experience, here is a HowTo for forum members to download to help with changing their temporary passwords once they are able to log in again:-

How to change your password or email address on the forum.pdf

With thanks to Schalk for the idea.

[Jan Horn]

It has come to our notice that some users using Gmail to register may experience the gmail spam filter blocking the activation email send by the system.
If you do not receive an activation email after you completed the registration process logon to your gmail account. If gmail flagged the email as spam open the mail and then click the option "This is not Spam" in the tool bar. This should solve the problem