CN Southern Africa 2019.3 Map Update

[Jan Horn]

Dankie Robert ek glo dit sal die probleem oplos as T4A direk met Garmin skakel. Hopelik sal hulle gou terug voering gee,

[Robsan]

Hi Jan
Nou net e-pos ontvang van Garmin lees soos volg:

Good day Mr de Vries.

Thank you for your email. We are aware of the issue and a solution will be implemented soon.

I will advise as soon as the corrected files are available for download.

Apologies for the inconvenience.

Kind regards.

Mathys

[Robsan]

Hi to all,
The problem of tracks4africa on the Garmin 51 LMT-S Drive Assist has been resolved, I tested mine today. On my where to go screen the tracks4africa icon is there, when driving you don't see the icons.
This is the reply e-mail from Garmin sent to me today

Good day Mr. de Vries,

I trust you are well?

The fix for the clutter of the Tracks 4 Africa POIs when navigating on a device has now been deployed through Garmin Express. I have tested it and it removes the oversized T4A POI icons that cluttered the map before when routing. To load the fixed file on your device, please follow the steps detailed below:

Step 1: Connect you device to your computer using the USB cable the device came with.
Step 2: Open Garmin Express, navigate to your device, once you have selected your device in Garmin express, please select “Map options” (indicated in screen shot below)

Step 3: Select “Reinstall map” followed by “Continue”


Step 4: Allow the reinstallation of the map to complete, this will load the corrected files onto your device which will solve the clutter of the Tracks 4 Africa Pois on the map screen when navigating.

Thank you for your patience in the matter and apologies for the inconvenience.

Please let me know should you have any questions or need any additional assistance in the matter?

Kind Regards,

Mathys Thompson
Category Manager: Automotive, Cartography, Fleet, Mobile, Outdoor and OEM

Garmin Southern Africa (Pty) Ltd | http://www.garmin.co.za
Phone: +27 11 251 9966 | Mobile: +27 82 574 9254
The Mall Offices I Office 802 – 8th floor I 11 Cradock Ave I Rosebank I 2196


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From: Thompson, Mathys
Sent: Wednesday, 16 January 2019 19:17
To: Robert de Vries <redevries@telkomsa.net>
Cc: CRM Atlas 2 <CRMAtlas.2@garmin.com>
Subject: Re: Tracks4africa

[Silver Fox]

Thanks - It also fixed the problem for me as well

[Bucks_Fizz]

All good for me now also - Thanks for the assistance

[alberto.palermo]

Hello how are you? somebody can upload the gmap folder unlocked or the garmindevice.xml? Thank you

[Phillip Coetser]

Hi Alberto, welcome to the forum. To answer your request, to upload a gmap folder.....we at the forum do not host or have any unlocked gmap folders for any maps, so by uploading a gmap image will not help you in any way, because all gmapprom.images, (so called to identify the map) for Garmin units, are unique, and have a unique unlock code, which is needed to unlock the Garmin map set, and this code is named a gma file. Without this code, no unit will display the map, and therefore render the unit worthless. This code is built into the map set, so as to prevent "pirating" of Garmin maps. The above is only applicable to Garmin maps. It is therefore recommended to download and install Garmin Express to your pc, register your unit, and from there you can take the necessary action. Please bear in mind, that Garmin maps are NOT FREE.
But, all is not lost. You can download a free map tile, (portion of a map) or tiles of your choice, and no unlock key is needed, from Open Street Maps, but you will have to sign up to be able to download any tiles.... here is a link, (https://www.openstreetmap.org/#map=6/-28.676/24.677).

Regards.